Agency With Choice Navigator

Job Title: Agency With Choice Navigator

Department: Agency With Choice

Weekly Hours: 32 to 40 hours

Proposed Schedule: Monday through Friday, 8am to 4pm with some flexibility to meet the needs of the individual/family.

Exempt or Non-Exempt: Non-Exempt

Job Summary: As an Agency With Choice Navigator, you will help coordinate and design home and day supports for approximately 28 individuals with Intellectual and/or Developmental disabilities and their families. You will help families identify potential Direct Care Professionals by participating in interviewing, hiring and matching of potential candidates.  You will also be responsible for processing and tracking of the individual’s Department of Developmental Services (DDS) allocated funding via excel spreadsheets.

Essential Job Functions: 

  • Participate in recruitment and hiring process of Direct Support Professionals
  • Ensure that the human, civil and legal rights of all individuals are protected. Follow DPPC and mandated reporting guidelines. Teach and promote dignity, respect, making informed decisions and reasonable risk with individuals.
  • Co-manage the individual's budget, including processing weekly billing.
  • Provide monthly spending reports to individuals and families.
  • Serve as the primary liaison with DDS and the family to support the individuals needs and vision.
  • Collaborate on all ISP paperwork in a timely fashion and participate in the ISP meeting as needed or requested, including updating HCSIS
  • Facilitate linkages to broad array of local and generic community resources that may be helpful in supporting the individual.
  • Maintain and monitor a complete accurate electronic record of information on the individual that will be kept at the administrative office.
  • Oversee a team of Direct Support Professionals
  • Document and maintain at least monthly contact with AWC individuals and/or families. Quarterly in-person meetings are required if practical.
  • Assist in obtaining emergency support for the individual in the case of a crisis.
  • Advocate for the individual, if necessary, on community issues.
  • Support individuals served in their human rights and ensure that those rights are always observed.
  • Informs the Program Director of incidents and situations following protocol and utilizing appropriate judgment.
  • Other duties as assigned by management.

Additional Duties: 

  • Meets regularly with Program Director for supervision.
  • Attend regular Team meetings as requested

Physical Demands/Work Environment: 

  • Maintain both electronic and physical files in a confidential manner
  • Office setting, accessible location; able to remain stationary for 50% of the time; able to move or transport 20 pounds, ability to open file cabinet drawers.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Safely transport oneself to and from home visits, appointments and other related AWC scheduled meetings.

Qualifications: Education & Experience Required:

  • High School Diploma or equivalent
  • Understanding of supports and services needed by families in caring for disabled members.
  • Experience working with developmental disabilities preferred.
  • Maintain CPR/First Aid certifications, agency-required trainings including online RELIAS trainings and those requested by the Director of Momentum/SSSS.
  • Excellent listening and communication skills
  • Must have a current, valid state issued driver’s license.
  • Familiarity with Microsoft Office including Intermediate Skills in Outlook and Word and basic skills in Excel or willingness to develop such skills within 90 days of hire.
  • Ability to record data using a computer, enter time worked into an electronic system and receive and send email required.
  • Employees are subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration.
  • Pass background and reference checks.
  • Fingerprinting required.

Reports Directly To: Director of Momentum

Professional Development/Training Offered: 

  • Certification in CPR/First Aid prior to working any shifts.
  • Minimum of 20 hours of training (both live and online) annually as assigned by supervisor.

Management reserves the right to assign other duties or projects as necessary.

To apply: please fill out the job application above and email it to: